Privacy Policy

At Panatwo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

Personal identification information: Name, email address, phone number, billing and shipping address
Payment information: Credit/debit card details (processed securely through our payment providers — we do not store full card details)
Device and usage data: IP address, browser type, pages visited, and time spent on our website
Order information: Products purchased, order history, and transaction details

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to customer service enquiries
Improve our website and product offerings
Send promotional emails and offers (only if you have opted in)
Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (such as shipping carriers and payment processors), subject to confidentiality agreements.

We may also disclose your information if required by law or to protect the rights and safety of Panatwo and its customers.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All transactions are encrypted using SSL (Secure Socket Layer) technology.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@panatwo.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@panatwo.com.